Contact Us

Have a question, suggestion, or need help? We'd love to hear from you.

General Support

For account issues, booking questions, or general inquiries:

support@myboardhub.com
Property Owner Support

For BHO onboarding, listing help, or payment questions:

owners@myboardhub.com
Location

Philippines

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM PHT

Saturday: 9:00 AM - 12:00 PM PHT

Frequently Asked Questions

How do I create a reservation?

Browse rooms, select one you like, and click "Reserve". You'll need to complete payment within 1 hour to confirm.

How do I list my boarding house?

Register as a property owner, complete the onboarding process, and your listing will be live after verification.

What payment methods are accepted?

We accept GCash, Maya, and credit/debit cards through our payment partner Xendit.

How do refunds work?

Please see our Refund Policy for detailed information.