Help Center
Find answers to common questions or get in touch with our support team.
Account & Profile
- How do I create an account?
- How do I verify my email?
- How do I reset my password?
- How do I update my profile information?
Finding Rooms
- How do I search for boarding houses?
- What do the filters mean?
- How do I know if a listing is verified?
- Can I visit before reserving?
Payments & Billing
- What payment methods are accepted?
- How do I pay my monthly rent?
- How do refunds work?
- My payment failed — what do I do?
Communication
- How do I message my boarding house owner?
- What are discussion channels?
- How do I find a roommate?
- How do I report inappropriate content?